On time passenger pick up and delivery. Conducting pre and post trip inspections to ensure proper operating condition of vehicle and on board equipment. Ensure safe and clean vehicle condition at the start and end of each shift. Communicating effectively with dispatch or central office via two way radio. Providing excellent customer service including assistance in boardin

Conduct site checks and road observations according to client and local policy. Document findings accordingly and provide necessary reports to project staff. Conduct wheelchair securement and vehicle cleanliness checks on in service vehicles. Monitor street operations for on time performance and schedule and route adherence. Provide customer information for site personnel

Ensure all vehicles are completely fueled and fluids topped, ready for service at various times of day. Interiors cleaned according to contract. All fleet damage documented and communicated to appropriate personnel in the case of unreported damage. Qualifications Talent Requirements High School diploma or equivalent. Ability to read, write and speak English. Must be able

Coordinate with the Maintenance Manager,other Maintenance Supervisors, and assigned Maintenance Leads to schedule and/or resume vehicle maintenance on assigned shift. Maintains close communications with Operations, to respond to road calls in a timely manner. Dispatch mechanics, and schedule repairs in an expedient manner. Reviews work orders for accuracy and ensure produ

Assist passengers on and off of vehicles to door and ensure engagement of appropriate passenger securements Maintain order on vehicle during transport and proper client monitoring Act as liaison between client agency personnel and operations staff, ensuring accurate attendance and delivery of clients Effectively communicate problems or situations and proactively working t

will include but are not limited to Manage Extra Board (EB) operators ensure that all open work is being distributed amongst the EB operators fairly and in accordance with the CBA. Assign buses by ensuring that the proper bus is being assigned to correct run. Update dispatch logs ensure that paperwork is completely up to date with bus assignments, absence coding, call out

Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights Responsibilities MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will contro

Sets the tone for ensuring all operators are current with training requirements of company and contract. Ensures all safety manuals, programs, policies and practices are current and meet the needs of the operating divisions. Resides as the expert in EPA and OSHA, CDL compliance and regulations. Ensures all new hires meet minimum general qualifications for each division in

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. Monitors radio, telephones and on road provision of service for quality. Responsible for influencing positive employee morale and quality customer service. Monitors and completes driver sign in and sign out daily. May assign trips to drivers to assure adeq

Answer passenger calls collecting all necessary trip information for the permissible time period. Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. Complete data entry of passenger file information and for specific trip requests, negotiating requested times where

Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements. Oversee safety and training programs, plans and process

Appropriately staff the call center. Manage and oversee training, scheduling of staff and re training in any deficient areas the call center staff. Monitor and oversee all quality assurance/customer service of all call center staff. Oversee and monitor ticket store staff. Oversee passenger trip requests manually or through use of automated system to achieve system goals (

Ensures all safety manuals, programs, policies and practices are current and meet the needs of the operating divisions. Resides as the expert in EPA and OSHA, CDL compliance and regulations. Ensures all new hires meet minimum general qualifications for each division including background and DMV checks. Ensures that Safety technology tools areusedand those results are exam

Answer passenger calls collecting all necessary trip information for the permissible time period. Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. Complete data entry of passenger file information and for specific trip requests, negotiating requested times where

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. Monitors radio, telephones and on road provision of service for quality. Responsible for influencing positive employee morale and quality customer service. Monitors and completes driver sign in and sign out daily. May assign trips to drivers to assure adeq